Reference

How slot olx Handles Your Personal Data

At slot olx, your personal data is collected only for account operation, payment processing via DANA, OVO, GoPay and QRIS, and fraud prevention — nothing more.

Data collected only for account useDANA, OVO, GoPay & QRIS payment data protectedYour rights explained clearlyContact us to request data changesIndonesia-specific privacy scope

Explore the Lobby Read FAQ

What Data We Collect and Why

slot olx Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with slot olx, we collect your name, email address, mobile number, and the payment method you choose — whether that is DANA, OVO, GoPay or QRIS. Transaction records are stored to satisfy financial verification requirements and to keep your withdrawal history

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accurate. We also collect device identifiers and session logs to detect unauthorised access attempts. We do not sell your data to third parties, and we do not share it with advertisers. Any data shared with payment processors like DANA or OVO is limited to what those
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processors need to complete your transaction. Retention periods depend on local law and the type of record involved.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, our privacy support team is available seven days a week.

Live Chat Open live chat from your account dashboard between 08:00 and 23:00 WIB, seven days a week. Our agents can pull up your data record and confirm what we hold within the same session.

Email Request Send a formal data access or deletion request to our privacy email address. We aim to respond within three working days and will confirm the action taken on your account.

Account Dashboard Some personal details — display name, linked mobile number, preferred payment method — can be updated directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

Six Ways We Protect Your Information

From the moment you complete a deposit through GoPay to the moment a withdrawal settles back to your QRIS wallet, your financial data travels over encrypted connections.

Encrypted Connections

All data exchanged between your device and our servers — including DANA and OVO payment details — is encrypted in transit. We do not process payment credentials on unprotected channels at any point.

Cookie Disclosure

We use session cookies to keep you logged in and analytics cookies to understand which account pages you visit most. You can adjust cookie preferences inside your browser settings at any time.

Account Security Alerts

If a login attempt comes from an unrecognised device or location, we send an immediate alert to your registered email. You can then confirm or block that session directly from the notification.

Data Retention Windows

Transaction records tied to GoPay and QRIS payments are retained for the period required under applicable Indonesian financial regulations. After that window closes, records are securely deleted from our systems.

Third-Party Sharing Limits

We share your data only with the payment processor handling your chosen method — DANA, OVO, GoPay or QRIS — and only the fields that processor requires. No data goes to marketing networks or data brokers.

Data Correction Rights

You have the right to request a correction of any inaccurate record we hold. Submit the request via live chat or email and we will verify and update the record within three working days, where local law permits.

Your Privacy Policy Questions, Addressed

The questions below are the ones we hear most often from people reviewing our privacy practices before opening an account. Each answer reflects the actual procedures we follow on slot olx — not generic policy language. If you have a question not covered here, reach out via live chat between 08:00 and 23:00 WIB.

We collect your name, email address, mobile number and date of birth during registration. Once you add a payment method — DANA, OVO, GoPay or QRIS — we also store a reference to that wallet, though never the full credentials.

We share only the minimum data needed by your chosen payment processor — DANA, OVO, GoPay or QRIS — to complete a transaction. We do not share your data with advertisers, data brokers or any unrelated third party.

Retention periods depend on local law. Financial transaction records are kept for the period Indonesian regulations require. Account data is held as long as your account remains active, then deleted within 30 days of a confirmed closure request.

Yes. Submit a data access request via live chat between 08:00 and 23:00 WIB, or by email. We aim to provide a summary of your stored data within three working days, where local law permits.

Contact our privacy team through live chat or email with a deletion request. We will confirm what can be deleted immediately and what must be retained under Indonesian financial regulations before processing your request.

We use session cookies (required for login) and analytics cookies (to improve account page layouts). Analytics cookies can be disabled in your browser settings. Disabling session cookies will prevent you from staying logged in.

Your QRIS or GoPay withdrawal reference is logged for transaction verification and retained for the period required by Indonesian financial law. After that retention window closes, the record is securely deleted from our systems.

How slot olx Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect Your Information

Encrypted Connections

Cookie Disclosure

Account Security Alerts

Data Retention Windows

Third-Party Sharing Limits

Data Correction Rights

Your Privacy Policy Questions, Addressed

01 What personal information does slot olx collect when I open an account?

02 Does slot olx share my data with third parties?

03 How long does slot olx keep my account data?

04 Can I request a copy of the data slot olx holds on me?

05 How do I ask slot olx to delete my personal data?

06 What cookies does slot olx use and can I turn them off?

07 What happens to my payment data if I withdraw using QRIS or GoPay?

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